Privacy Policy

Cosmic Reach Creative (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and protect information when you visit our website or engage our services.

Information we collect

We collect information in the following ways.

• Contact and intake forms. When you submit the audit intake form, contact form, or subscribe form, we collect your name, email address, company, website, and any details you include about your business.
• Scheduling. When you book a call, we collect your name, email, and any notes you add. We use Google Calendar and Google Meet to schedule and run calls.
• Payment processing. Payments are processed by Stripe. We do not store credit card numbers on our servers. Stripe’s privacy policy governs that data.
• Analytics. We use Google Analytics 4 with anonymized IPs to understand how visitors use the site. Analytics only runs if you accept analytics cookies in the banner.
• Mission Control access. If you receive a Mission Control environment as part of a Cosmic Reach engagement, we store your name, email, and a hashed password. Passwords use bcrypt encryption and are never stored in plain text.

How we use your information

• Respond to inquiries and manage bookings.
• Deliver services, including audits, rebuilds, optimization retainers, and Mission Control access.
• Send service-related communications (not marketing).
• Improve the website and the work we ship based on usage patterns.

We do not sell, rent, or share personal information with third parties for marketing purposes.

Data storage and security

Your data is stored securely using industry-standard encryption. Form submissions and booking data live in a secured database. Transactional email runs through Resend. All data transmission uses HTTPS.

Cookies

Cosmic Reach uses essential cookies to support core site functionality and analytics cookies to understand traffic and improve the experience. You can accept, decline, or manage analytics preferences through the cookie banner or the “Cookies” link in the footer.

If you accept analytics cookies, Google Analytics 4 sets cookies to distinguish unique users and sessions. These cookies do not personally identify you. If you decline, no analytics cookies are set and GA4 does not load.

Third-party services

We use the following third-party services, each governed by their own privacy policies.

• Google Analytics 4 (site analytics)
• Google Calendar and Google Meet (scheduling)
• Stripe (payment processing)
• Resend (transactional email)
• Vercel (website hosting)
• Sanity (content management)

Your rights

You may request access to, correction of, or deletion of your personal information at any time. Contact us and we will respond within 30 days.

Contact

Privacy-related questions go to hello@cosmicreachcreative.com.